Frequently Asked Questions
Common questions and answers about TutorDraw online teaching whiteboard.
General
TutorDraw is an interactive whiteboard platform designed for online teaching. It integrates real-time drawing, video calls, chat, and material sharing, so teachers and students can complete all teaching interactions in one place.
Yes, TutorDraw offers a free plan with 3 whiteboards, 30-minute video per session, basic drawing tools, and more. You can upgrade to Pro anytime for additional features.
TutorDraw is a web application that works on all modern browsers (Chrome, Firefox, Safari, Edge) on desktop, laptop, and tablet devices.
After creating a whiteboard, click the share button to get an invite link. Send the link to your students and they can join your whiteboard classroom instantly.
Yes, all whiteboard content is automatically saved to the cloud. You can return to previous whiteboards anytime to continue or review.
Pricing
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the difference.
We accept credit cards (Visa, MasterCard, JCB) and domestic bank transfers via NewebPay.
Yes! Every new account starts with a 7-day Pro trial. No credit card required.
You'll receive a notification when approaching limits. Video sessions end gracefully, and you can upgrade anytime to continue.
Yes, you can cancel anytime from your account settings. You'll retain access until the end of your billing period.
Yes, we offer volume discounts for educational institutions. Contact our sales team for a custom quote.